How we are Handling Changes Required by the COVID-19 Pandemic
During this unsettling time, the well-being of our clients and our employees is our highest priority. A core group of dedicated Offshore Sailing School employees is working remotely from our homes as we wait out the course COVID-19 will take. Like all our resort and charter partners, and the rest of the travel industry, we are having to postpone some courses and events as advisories are posted from the CDC, WHO, government and state authorities where we conduct our programs.
Offshore Sailing School’s Transfer and Rescheduling Policy
We want to assure all our clients and those who are considering a course or special activity sometime in the next three months, that we will be flexible with changes that may be necessary due to official advisories, your health, and the well being of our employees. Until further notice, Offshore Sailing School is allowing clients with courses starting in April and May 2020 to transfer bookings to a new date in 2020 or anytime in 2021 with no penalty or change fee. If you cannot decide on a future date now, we will work with you to set aside that decision to a later date. Please do not call if your course, cruise or other event is starting in the next six weeks. Offshore Sailing School’s Sales Manager, is reaching out to those with dates coming up soon on a progressive basis (the soonest first). Here are specific updates regarding our locations.
British Virgin Islands
The following notice was issued March 19, 2020 by the Premier of the British Virgin Islands: “Cabinet endorsed that entry into the British Virgin Islands by sea or air be prohibited from Thursday, 19th March, 2020 for all passengers, who are not nationals, Belongers, Work Permit Holders or persons ordinarily resident in the Territory, or their dependents. The travel restriction will not apply to flight crews, diplomats or freight, cargo or courier craft or vessels.” Since we do not know how long this will be in effect, Offshore Sailing School is moving to later dates any students who would be starting a course in the BVI in the next 30 days; and any clients who have later dates booked may also move without penalty to late 2020 or into 2021. We are checking daily with our BVI partners and government notices and will post changes as they may occur.
Specific restrictions have been imposed on travel into Florida from other states, and the Governor and local Florida municipalities have enacted stay-at-home rules. Obviously we must abide by such rules and are working with clients who wish to move upcoming course start dates to later dates in 2020 or into 2021, without any rebooking penalties.
We want you to know that all of us at Offshore Sailing School are here for you. We will get through this difficult time together, and look forward to welcoming you to the joys of sailing and boating when the time is right. In the meantime Steve and I are shooting a series of short “home-made” video vignettes with Steve talking about his fascinating sailing career. Look for our #DocksideChatswithSteve Monday, Wednesday and Friday on the Offshore Sailing School Facebook channel.
President and CEO
Offshore Sailing School, Ltd., Inc.